This didn't affect me directly, other than to make me wonder if I should keep playing at this casino. I've seen a lot of inconsistencies at this place, but this was terrible. It happened at a local casino in Edmonton.
The background:
1-2NL. The two people involved are in the 8 seat and the 10 seat, and I am in the 6 seat directly across from the 10 seat with a good view of the happenings. Both the 10 and the 8 seat appear to be regulars. I would wager that the 8 seat is a winning player, while the 10 seat clearly is not. The 10 seat has close to $800 in front of him (although is still down for the evening) and the 8 seat has about $450 - they are the two biggest stacks. Button is on the 10 seat.
The 8 seat is in late position and raises to 12 pf and gets four callers. Flop comes



. Check, check, to the 8 seat who bets $55. Ten seat raises to $200, pushing two stacks over the betting line. Folds to the 8 seat, who announces "All in". His previous $55 bet is over the betting line, but the remaining 4 stacks and some change remain behind his cards. Ten seat (right next to the dealer!) nods his head, and says "Call". 8 seat says, "I have queens", and flips over the


. Dealer says, "Two players," and taps the table. The 5 seat asks "Shouldn't he (motioning to 10 seat) flip over his cards?" and dealer answers "Not if he doesn't want to" as he burns and flips over the turn. I tell the 5 seat "You only have to flip in tournaments, you don't have to in cash games. Turn comes the

, the table is quiet; dealer taps table, and burns and flips over river: the

.
Ten seat is looking from his cards to the table repeatedly. Dealer announces "Three queens," and looks expectantly at the ten seat. About 7 seconds go by, with the 10 seat examining his hidden cards and looking at the board, and dealer requests "Flip your cards over or muck". The 10 seat slides his cards over to the dealer.
The 8 seat then takes back his $55, and matches up two of his stacks to the two stacks that the 10 seat had bet. He counts down the rest, and says "Two twenty-one more." Ten seat then says "I only bet $200".


The 8 seat says, "Yes, I raised you all in, and you called." Ten seat shakes his head and says, "No, only two hundred." Everyone at the table starts buzzing.
Dealer immediately calls the floor and accurately recounts all the action. Floor asks "Did you think he called the all-in?" Dealer says, "Of course, I heard him -- otherwise I wouldn't have dealt out the board the way I did." Floor then looks at the table and asks "Did anyone else hear him?" Entire table nods yes (except for one guy, who shares that he was in the washroom). I add that I heard him, and at no point did he make an effort to stop the action on the turn or river, when he wasn't given an opportunity to check or bet. Floor makes his ruling: no all-in, only the $200 needs to be called! I was in disbelief.
Well, the 8 seat is livid (obviously). He leaves the table and talks to the floor at the cage. He comes back, saying that he is going to call the gaming commission, and would it be okay if he took our names and numbers. Everyone complies, including the dealer, who also gives him his dealer number. Dealer says "I feel responsible for not moving the money in the pot, but you should talk to the poker room manager, he just came on shift."
Manager talks to the 8 seat for a while. Comes back about 45 min later and I pulls the 8 seat about a foot away, and I hear him say "We checked the tape, everything happens as you say, we just need some time." About 20 min later, the manager pulls the 10 seat over to the cage, they calmly talk, and then that's it.
I asked the 8 seat what happened at the end of the night as we were cashing out(assuming he got paid by the house, actually). He tells me that the floor told him his options were to (1) File a police report against the 10 seat, and retrieve the money through the courts, or (2) Have the house cover it, but then the floor and the dealer would get in "big trouble" from the gaming commission, or (3) Let it go. He chose 3.
Turns out karma is a good thing though. Next night I played with the 8 seat and saw him take down over $1500 in two hours from some guy who had a good day at the track.