[jamby]

An update. Full Tilt Poker responded today to say there's been no activity there in well over a year. I've never even had a real money account there, but covered my bases with every online poker room that I've ever had an account with at all.

So far, 100% response rate with the exception of Neteller.

-jamby

[JoseRijo]

Hi Jamby,
I'm sorry to hear about your situation, and wish you the best of luck.

Just out of curiosity, did you have your Neteller account associated with a gmail email address? I know the guy with the same problem on 2+2 did, and I'm beginning to think it isn't such a good idea.

[jamby]

Hi JR - thanks for the empathy.

Yes, gmail it was.

Originally Posted by JoseRijo

Hi Jamby,
I'm sorry to hear about your situation, and wish you the best of luck.

Just out of curiosity, did you have your Neteller account associated with a gmail email address? I know the guy with the same problem on 2+2 did, and I'm beginning to think it isn't such a good idea.

[snuffy]

Originally Posted by jamby

Hi JR - thanks for the empathy.

Yes, gmail it was.

http://www.engadget.com/2007/01/01/g...t-to-spammers/

i wonder if this had anything to do with it? maybe they found a way to get your password or just brute force it.

[jamby]

Really interesting information about the gmail vulnerability Snuffy. Thanks for posting. I never leave my gmail open though. The only thing I can even think that would be close to that is the recent install of the google instant messaging client for the fantasy football league. I installed that for testing and as you know you and I have been communicating that way. It's only been for about the past 7-10 days or so.

Do you think that could have been a way into my mail? For the record - I don't store passwords in emails.

Originally Posted by snuffy

http://www.engadget.com/2007/01/01/g...t-to-spammers/

i wonder if this had anything to do with it? maybe they found a way to get your password or just brute force it.

[snuffy]

im really not certain what kind of information they could have pulled off, or what they could have possibly done with it. it looks like if you were logged into gmail and went to a website with malicious code, it could have taken your contacts list. it might not have been you, but the perp might have gotten your contact from anyone number of us chiptalkers (with your contact info)and then maybe brute forced the account. he could have done it with a script or bot for hundreds of accounts until he got a hit. no clue...just a wild guess.

[jamby]

The Casinomeister form has been completed and submitted. I hope it does some good and will definitely keep all interested parties here updated.

Not too sure about the google connection. It appears to be resolved now, but certainly may have impacted my situation. Nothing else makes sense so I guess it's as good a possibility as any other.

Thanks again for all your collective assistance. And to all a goodnight.

-jamby

[noelsarchs]

Received this message this morning from neteller....thankfully my account is now closed automatically it seems. But I'm keeping this email forever!

NETELLER

Dear .........,

Thank you for your email. We have looked at your account in regards to the situation.

Your NETELLER Account is currently Closed. This is just a precautionary measure, as there has been no activity on your account for a period of 6 months.

To reopen your account, we are requesting phone contact to confirm your information.

Please contact NETELLER Security at the phone number listed below.

Should you have any questions or feel you have received this email in error, please contact NETELLER Security, available 24 hours a day. We appreciate your patience and cooperation.

Thank you for choosing NETELLER.

Best regards,
NETELLER
admin@NETELLER.com

North America Toll Free Phone
1-888-258-5859

About NETELLER
NETELLER uses international banking infrastructure to provide secure, convenient fund transfers around the world. With 2 million members, over 1,700 supported online merchants and $3.4 billion in transactions processed in 2004, NETELLER is a leader in online payment services. Providing award-winning multilingual customer service, available 24 hours a day via phone, email, or live chat, NETELLER offers exceptional service along with industry-leading security to ensure your personal details remain safe. NETELLER PLC is listed on the London AIM market (Ticker: NLR).

Copyright© 2005 NETELLER PLC. All rights reserved.
Designated trademarks and brands are the property of their respective owners.

Help Center | Chat With A Live Operator | Email Customer Service | Visit NETELLER.com

Contact Center Agent (1136)
NETELLER
Phone: 1.866.383.5537
Local: 403.233.9466
Fax: 1.888.678.2128
support@neteller.com
www.NETELLER.com

[jamby]

Thanks for posting, Michael.

If others can benefit from my unfortunate situation and perhaps be spared from ever having to go through this themselves, then something good has come of this.

-jamby

[jamby]

I am so steamed right now.

Here's the response I got today from Neteller.

The NETELLER Investigations department has been informed of unauthorized transactions in your personal account. A file was opened regarding this matter and it was concluded that the transactions and logins to your NETELLER account most likely were a result of a virus on your personal PC and/ or a breach of security on your personal email account.

I've sent the inquiries to the merchant sites that received the funds from your NETELLER account. However, I am still waiting for their response. I will inform you once I hear from them.



Ultimately, NETELLER clients are responsible for the security on any system used to login as well as the confidentiality of their account details. This condition can also be found outlined in our Terms of Use on the main NETELLER website (www.NETELLER.com). NETELLER will be holding you liable for all transactions within the account.


You are however free to continue to investigate the disputed transactions so that you may seek recovery from any wrongdoer by notifying relevant law enforcement agencies. NETeller will co-operate in such an investigation.

Inquiries from law enforcement agencies should be sent to our Investigations Department at:

NETeller Investigations
Fax: 1-888-678-2128, Attn: Investigations
E-Mail: Investigations@NETeller.com