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  #11 (permalink)     Top 
Old 08-28-2006, 02:37 PM
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Re: Pay-Pro just left me a message and freaked me out...

Smells fishy to me also...

Not to trot out the bigot card but:

Did the operator have an Indian accent? The support for pay-pro and all the skins is in India and I have yet to hear one of them that didn't have a thick accent.

If it was a mayonaise-eating cracker on the phone... scam.
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  #12 (permalink)     Top 
Old 08-28-2006, 03:49 PM
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Re: Pay-Pro just left me a message and freaked me out...

But what happens if you lose your PDA with all those passwords on it??
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Old 08-28-2006, 04:05 PM
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Re: Pay-Pro just left me a message and freaked me out...

Put a password on your PDA?
Quote:
Originally Posted by JM
But what happens if you lose your PDA with all those passwords on it??
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Old 08-28-2006, 04:27 PM
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Re: Pay-Pro just left me a message and freaked me out...

The plot thickens. I sent this email to PartyPoker support:

Hello,

My name is XXXXXX, and I recieved a phone message from Pay-Pro. I tracked the number to them through Google, and found that they are one of your payment processors. The message began with a "live" female voice, announcing that they had some questions regarding a recent online transaction that I had made, followed by a recorded message stating my first name, a garbled last name, which sounded similar to mine, and the same message the live person had given. I currently do not have an account through Party Poker, or your affiliates. I am very concerned that someone is trying to gain access to my personal or banking information. I am worried any time I get a phone call from someone that knows my name. They called my home number, 416-XXXXXXX and I was wondering if there was any way for you to find out if there was some malicious activity. Please contact me as soon as possible.

Thanks for your time.


They tried to call me again at home, my wife asked if she wanted to leave a message, she said she would just email me, which she did. I got this reply from pay-pro (which must have gotten the message forwarded):

Dear Matthew,

The issues that you have cannot be resolved via email. Please call us at your earliest convenience.

If you want us to call you, please provide us with an alternate number and a convenient time to call.

If you have any questions please contact us. We are available 24 hours a day, 7 days a week to assist you.

Sincerely,

Manasi
Credit Team
Pay-Pro
ts@pay-pro.com (for emails)
efax@pay-pro.com (for documents)
+1 (866) 299-8893 (Toll Free for US and Canada only)
+350 41003 (International Rates Apply)
http://www.pay-pro.com

So I replied with my work number and am awaiting the call.
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Old 08-28-2006, 05:05 PM
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Re: Pay-Pro just left me a message and freaked me out...

Got the call. They were pretty nice. I gave them my credit card number and everything appears to be in order. I also sent them my wallet for inspection as per their instructions. I'm sure that everything will be in order there as well.

Just kidding. They have no record of my phone number or my name personally, so there must have been some sort of error. They also don't do business with my regular poker site, and since I have no PP account there was nothing they could do to follow up. They told me to keep an eye on my accounts for any suspicious activity, but chances are it's the freakiest coincidence ever. I checked my ebay account too, and everything's cool there as well. Thanks for all the advice!
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Old 08-28-2006, 05:06 PM
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Re: Pay-Pro just left me a message and freaked me out...

wanna post a sanitized (remove your IP and mail server IP) header section for that email?
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Old 08-28-2006, 05:44 PM
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Re: Pay-Pro just left me a message and freaked me out...

well, imthatguy sent me an email header and I call shennanigans. My communication from pay-pro has come through partypoker.com email servers. The email he received wasn't from them.

New pay-pro phishing, starting on the phone.

Now... HOW did the scammers get his phone number?
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Old 08-28-2006, 05:48 PM
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Re: Pay-Pro just left me a message and freaked me out...

Quote:
Originally Posted by smoore

Now... HOW did the scammers get his phone number?
That's what I want to know, and more importantly, how did the message I sent to info@partypoker.com get re-routed to the good people at pay-pro?
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  #19 (permalink)     Top 
Old 08-28-2006, 05:50 PM
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Re: Pay-Pro just left me a message and freaked me out...

Quote:
Originally Posted by imthatguy
That's what I want to know, and more importantly, how did the message I sent to info@partypoker.com get re-routed to the good people at pay-pro?
probably a standard forward, perhaps even accompolished automatically with mail filters.
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Old 08-28-2006, 05:52 PM
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Re: Pay-Pro just left me a message and freaked me out...

Oh yeah, you basically busted up the scam yourself by independently starting an email thread with a known good customer service address. That totally derails the scam-train, they need to keep you emailing and calling their fake numbers.

Thanks for making everyone aware of this.
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