Pokerstars help needed!

punk1o1 · #1 (**permalink**) 06-20-2006, 06:19 PM

I decided that I wanted to make a deposit on P*'s. I just went on, and havent bin on in awhile. The problem is when i click cashier nothing happens? I validated my e-mail address and it still doesnt work? Can anyone help me sort this out?

Thanks

Hopin2Steal · #2 (**permalink**) 06-20-2006, 06:23 PM

Quote:

Originally Posted by punk1o1

I decided that I wanted to make a deposit on P*'s. I just went on, and havent bin on in awhile. The problem is when i click cashier nothing happens? I validated my e-mail address and it still doesnt work? Can anyone help me sort this out?

Thanks

Pokerstars has excellent customer service. I would turn to them rather than us on this one.

Button Potato · #3 (**permalink**) 06-20-2006, 06:29 PM

Quote:

Originally Posted by Hopin2Steal

Pokerstars has excellent customer service. I would turn to them rather than us on this one.

support@pokerstars.com

punk1o1 · #4 (**permalink**) 06-20-2006, 06:34 PM

Ok thanks alot just sent a e-mail

Hopin2Steal · #5 (**permalink**) 06-21-2006, 07:09 PM

Quote:

Originally Posted by punk1o1

Ok thanks alot just sent a e-mail

Let us know what they do to help and how long it took them to resolve your issue.

punk1o1 · #6 (**permalink**) 06-22-2006, 01:32 PM

Got a e-mail back last night and it was very helpful. The problem was I had the wrong download version. I downloaded the new version and everything worked out.