| KEM Casino Group Buy **Returns/Exchanges**
***3/23/07 Update***
This group buy consisted of pre-USPC green/brown circleback casino KEMs, pre-USPC black/burgundy casino KEM's, USPC red/blue casino KEMs, and USPC green/brown casino KEMs. The order was placed through Kardwell and I think we totaled something like 130 set-ups (260 decks). The order was sent to me in 12/06 and all cards delivered to the group buyers in 12/06 and 1/07.
Some people with the pre-USPC cards complained that they got seconds instead of casino quality. I am in the process of making that right with Joe from Kardwell.
Phase 1 consisted of replacing cards for those that only had a few problems. The following people had individual cards replaced:
The3rd
RockStrongo
CTRounder
Dwight87
Shrtstp
EasilyFound
Those replacements were mailed 3/22/07 and 3/23/07. Joe sent them to me for free, and I covered the shipping back out to you guys. Hopefully, this will make the six of you "right". Please confirm when you get them in.
Also, Joe sent me a full set-up to use as replacements and then a few miscellaneous cards that had duplicate problems. As a result, I have some spare cards available if others need a replacement:
Green Circlebacks
Clubs: A, 2
Hearts: A, 3, 6, 7, 8, 9
Diamonds: A, 2, 3, 4, 5, 6, 7, 8, 9, J
Spades: None
+ 2 Jokers
Brown Circlebacks
Clubs: 2, 3, 6, 7, J, Q, K
Hearts: A, 2, 3, 4, 5, 6, 7, 8, 9, J, Q, K
Diamonds: A, 3, 4, 6, 7, 8, 9, T, J, Q, K
Spades: A, 2, 5, 6, 7, 8, 9, T, Q, K
+ 2 Jokers
If you were involved in the original group buy but missed phase 1, I will send you replacement cards, but you pay the postage. If you were not involved in the group buy, these cards are available for $1 each, with the intention that sales will offset what I have to pay in postage to re-ship.
Phase 2 is already under way for those that have entire decks (or nearly all of a deck) damaged/unacceptable. I will continue to take claims into next week, then I will send Joe a fax with a list of the problems. I assume that you will have to send me your ace of spades in Phase 2 to get a replacement, but I don't know that for sure. I also do not know what the remedy will be. I assume they will be replaced, but they may also be substituted (for, say, post-USPC casinos, which had almost no problems) or refunded. When I know the remedy and the replacement/refund procedure, I will let you know.
Once Phase 2 is over, you will have to deal with Joe directly for problems. I will be glad to confirm with Joe what cards you purchased as part of this group buy, but you will have to work with him to correct your porblems.
Hopefully we can wrap this GB up shortly. Any questions, let me know.
__________________ CC>CC: R-7604 Wedgerock Poker Tourney 
"The strong take from the weak and the smart take from the strong." ~ Pete Carril, former Princeton basketball coach
Last edited by Wedge Rock : 03-23-2007 at 12:14 PM.
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