[Wedge Rock]

***3/23/07 Update***
This group buy consisted of pre-USPC green/brown circleback casino KEMs, pre-USPC black/burgundy casino KEM's, USPC red/blue casino KEMs, and USPC green/brown casino KEMs. The order was placed through Kardwell and I think we totaled something like 130 set-ups (260 decks). The order was sent to me in 12/06 and all cards delivered to the group buyers in 12/06 and 1/07.

Some people with the pre-USPC cards complained that they got seconds instead of casino quality. I am in the process of making that right with Joe from Kardwell.

Phase 1 consisted of replacing cards for those that only had a few problems. The following people had individual cards replaced:

The3rd
RockStrongo
CTRounder
Dwight87
Shrtstp
EasilyFound

Those replacements were mailed 3/22/07 and 3/23/07. Joe sent them to me for free, and I covered the shipping back out to you guys. Hopefully, this will make the six of you "right". Please confirm when you get them in.

Also, Joe sent me a full set-up to use as replacements and then a few miscellaneous cards that had duplicate problems. As a result, I have some spare cards available if others need a replacement:

Green Circlebacks
Clubs: A, 2
Hearts: A, 3, 6, 7, 8, 9
Diamonds: A, 2, 3, 4, 5, 6, 7, 8, 9, J
Spades: None
+ 2 Jokers

Brown Circlebacks
Clubs: 2, 3, 6, 7, J, Q, K
Hearts: A, 2, 3, 4, 5, 6, 7, 8, 9, J, Q, K
Diamonds: A, 3, 4, 6, 7, 8, 9, T, J, Q, K
Spades: A, 2, 5, 6, 7, 8, 9, T, Q, K
+ 2 Jokers

If you were involved in the original group buy but missed phase 1, I will send you replacement cards, but you pay the postage. If you were not involved in the group buy, these cards are available for $1 each, with the intention that sales will offset what I have to pay in postage to re-ship.

Phase 2 is already under way for those that have entire decks (or nearly all of a deck) damaged/unacceptable. I will continue to take claims into next week, then I will send Joe a fax with a list of the problems. I assume that you will have to send me your ace of spades in Phase 2 to get a replacement, but I don't know that for sure. I also do not know what the remedy will be. I assume they will be replaced, but they may also be substituted (for, say, post-USPC casinos, which had almost no problems) or refunded. When I know the remedy and the replacement/refund procedure, I will let you know.

Once Phase 2 is over, you will have to deal with Joe directly for problems. I will be glad to confirm with Joe what cards you purchased as part of this group buy, but you will have to work with him to correct your porblems.

Hopefully we can wrap this GB up shortly. Any questions, let me know.

[clbg571]

Originally Posted by omar

Update - Eric replied to my PM over at HPT and said he would FAX the list of those needing replacements to Neil at Kardwell. I have asked him to advise once the FAX goes and what feedback he gets.

i know it's been said before... but, just wanted to thank you again omar for your continued efforts. thanks!

[blazeone662]

Is anything happening here or are we out of luck. One way or the other I'd just like to know. These are my favorite cards and having one bad deck drives me nuts. I just want some kind of closure.
Thanks to omar for your continued efforts to right this.

[Wedge Rock]

[RyGuy]

"And then Joe said to Wedge, ' _______________________________.'"








Update?

[Wedge Rock]

Joe called me last Thursday... I didn't pressure him before that because it was the holidays...Figured he might be out. But he called me on the 4th. Talked less than 30 seconds. He said he'd call me back the next day...

...I haven't heard from him since.

I think I am going to just fax him a list of people who bought the pre-USPC KEMs and just tell him to make it right.

[Wedge Rock]

I left Joe a message on Friday. He called me back this morning (Tuesday, 1/15). He apologized because he had taken a week off. He said his desk was buried and asked me to call him back Thursday morning. I said I would.

Between now and then, I will develop a full list of everyone who purchased pre-USPC KEMs and got seconds and I will fax it to him Wednesday evening.

[Diamond_Don]

I just took mine as a loss. Will stick with Dal Negro and buying from Trident.