KEM Casino Group Buy Returns/Exchanges

Wedge Rock · 11-20-2006, 12:19 PM

***3/23/07 Update***
This group buy consisted of pre-USPC green/brown circleback casino KEMs, pre-USPC black/burgundy casino KEM's, USPC red/blue casino KEMs, and USPC green/brown casino KEMs. The order was placed through Kardwell and I think we totaled something like 130 set-ups (260 decks). The order was sent to me in 12/06 and all cards delivered to the group buyers in 12/06 and 1/07.

Some people with the pre-USPC cards complained that they got seconds instead of casino quality. I am in the process of making that right with Joe from Kardwell.

Phase 1 consisted of replacing cards for those that only had a few problems. The following people had individual cards replaced:

The3rd
RockStrongo
CTRounder
Dwight87
Shrtstp
EasilyFound

Those replacements were mailed 3/22/07 and 3/23/07. Joe sent them to me for free, and I covered the shipping back out to you guys. Hopefully, this will make the six of you "right". Please confirm when you get them in.

Also, Joe sent me a full set-up to use as replacements and then a few miscellaneous cards that had duplicate problems. As a result, I have some spare cards available if others need a replacement:

Green Circlebacks
Clubs: A, 2
Hearts: A, 3, 6, 7, 8, 9
Diamonds: A, 2, 3, 4, 5, 6, 7, 8, 9, J
Spades: None
+ 2 Jokers

Brown Circlebacks
Clubs: 2, 3, 6, 7, J, Q, K
Hearts: A, 2, 3, 4, 5, 6, 7, 8, 9, J, Q, K
Diamonds: A, 3, 4, 6, 7, 8, 9, T, J, Q, K
Spades: A, 2, 5, 6, 7, 8, 9, T, Q, K
+ 2 Jokers

If you were involved in the original group buy but missed phase 1, I will send you replacement cards, but you pay the postage. If you were not involved in the group buy, these cards are available for $1 each, with the intention that sales will offset what I have to pay in postage to re-ship.

Phase 2 is already under way for those that have entire decks (or nearly all of a deck) damaged/unacceptable. I will continue to take claims into next week, then I will send Joe a fax with a list of the problems. I assume that you will have to send me your ace of spades in Phase 2 to get a replacement, but I don't know that for sure. I also do not know what the remedy will be. I assume they will be replaced, but they may also be substituted (for, say, post-USPC casinos, which had almost no problems) or refunded. When I know the remedy and the replacement/refund procedure, I will let you know.

Once Phase 2 is over, you will have to deal with Joe directly for problems. I will be glad to confirm with Joe what cards you purchased as part of this group buy, but you will have to work with him to correct your porblems.

Hopefully we can wrap this GB up shortly. Any questions, let me know.

Wedge Rock · #**141** (**permalink**) 12-01-2006, 02:10 PM

I think you got the French-Canadian spelling... did you play at Capt's game on the 18th? Perhaps that's where you picked that up?

Wedge Rock · #**142** (**permalink**) 12-01-2006, 02:13 PM

Because I may not have time next week and because I don't want to wait until the last minute, I am going to start sending out email confirmations of orders this weekend, mostly to those that have already paid.

Orders close on Monday, 12/4/06 at midnight EST. I'll be placing the order on Monday 12/11/06. I'll let everyone know when I have an estimated ship date to me.

tripod22 · #**143** (**permalink**) 12-01-2006, 02:23 PM

Of course, the order could be placed even earlier if everyone is paid up. Hint Hint

Quote:

Originally Posted by Wedge Rock

Orders close on Monday, 12/4/06 at midnight EST. I'll be placing the order on Monday 12/11/06. I'll let everyone know when I have an estimated ship date to me.

Wedge Rock · #**144** (**permalink**) 12-01-2006, 02:25 PM

In theory.

But I have 40 people to contact and confirm their order, their CT ID, their shipping address, their shipping fees, their total, any Paypal fees. I still have to collect for 30% of those people...

Some people will respond right away and it will be a breeze. Others, well, others won't...

tripod22 · #**145** (**permalink**) 12-01-2006, 02:40 PM

Haw haw haw (that's my French laugh).

Darn evil Canadians with their mind control.

Quote:

Originally Posted by Wedge Rock

I think you got the French-Canadian spelling... did you play at Capt's game on the 18th? Perhaps that's where you picked that up?

bmwguy525 · #**146** (**permalink**) 12-01-2006, 02:43 PM

I'll be sending in payment today. Sorry I've been lagging

tripod22 · #**147** (**permalink**) 12-01-2006, 02:44 PM

But you see, that's the beauty of being on this side of a GB.

I just make suggestions, I don't implement them.

You have run an extremely organized GB thus far, sorry for interjecting. I blame the Canadians.

Quote:

Originally Posted by Wedge Rock

In theory.

But I have 40 people to contact and confirm their order, their CT ID, their shipping address, their shipping fees, their total, any Paypal fees. I still have to collect for 30% of those people...

Some people will respond right away and it will be a breeze. Others, well, others won't...

Wedge Rock · #**148** (**permalink**) 12-01-2006, 02:46 PM

Hey, if I get confirmations and payments before 12/11, the order will go in before 12/11... I may even have Santa do the delivery to save on shipping charges... This won't affect you, however... I saw his list, he checked it twice. You are getting coal. Sorry to break the news...