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07-12-2005, 10:21 PM
|  | ChipTalk.net Article Writer | | Join Date: Mar 2005 Location: Tyler, TX USA Age: 47
Posts: 2,851
Chips: 9,392
| | | ASM Quality control
I just got a set of each color and mold from PC.com.
Of the 23 chips, 7 are not flat. 4 are badly warped, and 3 are just barely out of true. The stack of 23 wobbles like crazy.
Is this typical, or did they just send rejects to show the color?
L |
07-12-2005, 10:35 PM
|  | Mod & Postmeister General | | Join Date: Apr 2005 Location: Massachusetts
Posts: 15,260
Chips: 14,033
| | | I suspect those are just samples. None of my 650 spotted horsehears have these issues.
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07-12-2005, 11:11 PM
|  | In the Money | | Join Date: May 2005 Location: Guess!
Posts: 425
Chips: 653
| | | were they free samples? |
07-13-2005, 08:01 AM
| | On the Bubble | | Join Date: Mar 2005
Posts: 153
Chips: 294
| | | I ordered a 1200 set with custom inlay on HH mold, not one single defect. |
07-13-2005, 10:45 AM
| | ChipTalk.net Article Writer | | Join Date: Mar 2005 Location: Tyler, TX USA Age: 47
Posts: 2,851
Chips: 9,392
| | Quote: |
Originally Posted by Bostonpokerchips.com were they free samples? | Nope, I paid for them.
They were very clearly just a color selection however. I told them that I just needed an example of each color.
L |
07-13-2005, 11:52 AM
|  | ChipTalk.net Article Writer | | Join Date: May 2005 Location: Surrey, British Columbia, Canada Age: 34
Posts: 1,385
Chips: 6,503
| | If they knew you only wanted them for colour selection than there is a good chance they were chips that were removed from home orders during the quality control check.
Of my order of 1200 chips, I was only sent just over 900 of them because in my order there were just under 300 defective chips alone! No inlays, just HH with edge spots, but once an order is completed they do a check and in my case there were a lot of problems...I am still waiting for the rest of my order.
So they probably have a ton of chips that are not good enough to use but are fine for showing the correct colours. 
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07-13-2005, 12:32 PM
|  | Poker Nerd (and Admin) | | Join Date: Mar 2005 Location: bottom pair and a flush draw Age: 36
Posts: 10,686
Chips: 18,545
| | | nevertheless, that's bad business to ship warped chips to a potential buyer.
that sucks. the set i've played with was awesome though, and very regular. |
07-13-2005, 02:17 PM
| | ChipTalk.net Article Writer | | Join Date: May 2005 Location: Surrey, British Columbia, Canada Age: 34
Posts: 1,385
Chips: 6,503
| | Quote: |
Originally Posted by jojobinks nevertheless, that's bad business to ship warped chips to a potential buyer.
that sucks. the set i've played with was awesome though, and very regular. | Agreed, especially since they were PAID for. It almost seems odd that pokerchips.com, which has a pretty decent rep around here, would actually do this.
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07-13-2005, 02:49 PM
|  | ChipTalk.net Article Writer | | Join Date: Apr 2005 Age: 34
Posts: 1,194
Chips: 947
| | | Re: ASM Quality control
You would get a good feel for the quality of their customer service if you asked them to replace all the defective chips. Quality control isn't as big an issue of their customer service is solid. Quote: |
Originally Posted by jldecarlo I just got a set of each color and mold from PC.com.
Of the 23 chips, 7 are not flat. 4 are badly warped, and 3 are just barely out of true. The stack of 23 wobbles like crazy.
Is this typical, or did they just send rejects to show the color?
L | |
07-13-2005, 03:03 PM
|  | Final Table | | Join Date: Jun 2005 Location: home studio whenever possible Age: 41
Posts: 712
Chips: 1,037
| | At work, we have a huge bankroll (i don't even know how many) of ASMs - It seems like about once a day or so I'll notice a spinner in our 21 racks or dice game (wheel, etc...) However, these are still within functional tolerances (we do honor them if someone goes to cash out LOL) -that's w/o complaining and getting defects replaced etc... We also will notice offset inlays about as frequently - if not moreso. My understanding is that -for home orders- if you have a problem with quality control, they will make it right.
My only complaints about ASM;
the 312/plain limitation 
more colors? 
they seem a little light -compared to paulson (new,) chipco 9.5 - 10s
I'm enjoying the home chip (off the shelf) chips now, If I were to have chips made, they would probably be ASMs |
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