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02-10-2007, 02:53 PM
|  | World Series Final Table | | Join Date: Jul 2005 Location: Bethlehem, PA Age: 36
Posts: 2,463
Chips: 4,437
| | | Re: WARNING Blue Chip Company Custom Hotstamp Problems
LINK from the custom chip gallery. Quote: |
Originally Posted by JackInBox So, let's see some pics of stacks soon, and you with a happy grin on your face.  | |
02-10-2007, 05:59 PM
| | Short Stack | | Join Date: Mar 2006 Location: Sundsvall, Sweden Age: 49
Posts: 44
Chips: 38
| | | Re: WARNING Blue Chip Company Custom Hotstamp Problems
Quote: |
Originally Posted by tripod22 LINK from the custom chip gallery. | Oh, didn't catch that one. Thanks, tripod.
All the best, JIB |
02-11-2007, 10:54 AM
| | World Series Final Table | | Join Date: Jul 2005 Location: Bethlehem, PA Age: 36
Posts: 2,463
Chips: 4,437
| | | Re: WARNING Blue Chip Company Custom Hotstamp Problems
NP, I remembered seeing them somewhere, so I went searching. Quote: |
Originally Posted by JackInBox Oh, didn't catch that one. Thanks, tripod.
All the best, JIB | |
02-21-2007, 03:06 PM
|  | On the Bubble | | Join Date: Jul 2006 Age: 32
Posts: 159
Chips: 149
| | | Re: WARNING Blue Chip Company Custom Hotstamp Problems
Just to wrap this thread up, I talked with Dave Endy last week again after he'd personally stamped my remaining chips. He's a stand-up guy and we talked for 20 minutes about hotstamps and their chip business. He said he'd never seen this kind of problem before and they have casinos with tens-of-thousands of their hotstamp chips in play, but he finally did admit that there was an obvious problem and that chips from the first batch kept making their way back into my shipments...
In any case, my order is now complete (I ended up with a few extras, even) and all the hotstamps are hard and good. They sent me back my hotstamp die, and although Dave said that he couldn't promise they'd make any more chips with my die, he'd try to work with me in the event that I might want more chips in the future.
The moral of this story: examine your BCC custom hotstamps thoroughly and if they there is a problem, remind Dave of my order and hopefully you can get things fixed without the run around. |
02-21-2007, 03:27 PM
|  | ChipTalk.net Article Writer | | Join Date: Aug 2005 Location: Rapidly Warming Up England Age: 41
Posts: 2,076
Chips: 2,147
| | | Re: WARNING Blue Chip Company Custom Hotstamp Problems
I, for one, am delighted to hear that this problem has been resolved. Nothing beats actually talking to someone with whom you are having conflict. Once you are actually speaking, it often turns out that you are much closer to resolution than might have appeared via the written word.
Well done for sticking with it.
__________________
"You are a sad, strange little man, and you have my pity. Farewell." - Buzz Lightyear |
02-21-2007, 03:35 PM
|  | ChipTalk.net Article Writer | | Join Date: Jul 2005 Location: Central Missouri Age: 29
Posts: 3,524
Chips: 123
| | | Re: WARNING Blue Chip Company Custom Hotstamp Problems
Quote: |
Originally Posted by Strange I, for one, am delighted to hear that this problem has been resolved. Nothing beats actually talking to someone with whom you are having conflict. Once you are actually speaking, it often turns out that you are much closer to resolution than might have appeared via the written word.
Well done for sticking with it. | Not to mention Dave Endy being one of the owners of this company and auctualy being able to have a conversation with him is unheard of in most businesses these days... I too am glad to see resoultion to this issue. I plan to place an order of BCC hotstamp chips soon so this is great news... |
02-21-2007, 04:06 PM
|  | Creativity Alliance | | Join Date: Apr 2005 Location: Springfield, IL
Posts: 813
Chips: 713
| | | Re: WARNING Blue Chip Company Custom Hotstamp Problems
Good job, great resolution to your problem, I knew it all the time.........
Glad it worked out for you like we'd hoped and thought it would.
BPT |
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