I am hearing nothing but great things about BCC and have to wonder what I am doing wrong. I have called three times and not once have I managed to get even a voice mail to leave a message. Responses to my emails are painfully slow and consist of all about 3 or 4 words. I am trying to get my
group buy going but these delays in answering questions and action are just killing me. I understand that AFTER the order is placed I'll be waiting around 6 months to get the order filled. The six month wait to PLACE the order is what's got me chaffing. I sent off final images for proofs nearly two weeks ago. 3 days ago I emailed Mike/Dave for an update and still have yet to hear anything at all.
I am curious if this is typical and I just need to be patient or is this exceptionally slow and I need to be more aggressive. I am not much of a squeaky-wheel kind of guy and am not sure how far this will fly if that's required. I appreciate people being busy and I can be patient but for the kinds of $$ these things cost a little communication would be nice.
What's been everyone else's experience with this? Am I out on a limb here? I am open to being wrong and don't want to speak poorly of anyone. Everyone has been excellent but I am starting to feel like I am running a marathon through quick sand.
Gary
P.S. - They are probably sending me the proofs even as I write this. I will get home and feel like a complete ASS.