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  #11 (permalink)     Top 
Old 01-23-2007, 02:41 PM
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palmimports palmimports is offline
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Re: Disappointed....

Quote:
Originally Posted by TheJollyJoker
Joe has contacted me by e-mail and we're working this out. I do want to say that I think PI does incredible work - I just simply couldn't believe my eyes when I opened the package yesterday. If I came across a little strong on this, I certainly didn't mean to.

TJJ
well, let me try--- the originals we did basically sucked. Keep em- toss em- theyre yours.


Not vibrant due to the DB material but I think alot better then the originals
2 are going out today to you

correction 4 will be going out- these 2 printe from the jpg and 2 additional done from AI- I think the AI file will be perfect--
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Old 01-23-2007, 02:54 PM
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kmalsom kmalsom is offline
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Re: Disappointed....

Those look much better, Joe.
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Old 01-23-2007, 02:59 PM
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Re: Disappointed....

Great work PI those new ones look much better!
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  #14 (permalink)     Top 
Old 01-23-2007, 03:12 PM
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TheJollyJoker TheJollyJoker is offline
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Re: Disappointed....

Quote:
Originally Posted by palmimports
2 are going out today to you

correction 4 will be going out- these 2 printe from the jpg and 2 additional done from AI- I think the AI file will be perfect--
Joe - thanks for the response. I'll be eagerly awaiting these, and will update everyone when I get 'em.

TJJ
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Old 01-24-2007, 03:04 AM
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Re: Disappointed....

They look great. I need to get a set of some customs from Joe...
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Old 01-24-2007, 03:18 AM
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Re: Disappointed....

Great CT thread!

Amazing, one day... found the PNY buttons, fixed Sunflower buttons, and everyone is happy

CT kicks uncanny rear!
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Old 01-26-2007, 06:18 AM
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Re: Disappointed....

Outstanding customer service Joe! Now I just have to convince my girlfriend that I need another set of chips just so I have an excuse to order something from PI.
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Old 01-26-2007, 09:42 AM
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Re: Disappointed....

Well, I'm still waiting on the replacements, so at this point I'm not convinced about PI's 'customer service'. Joe had indicated that the replacements were sent on Tuesday, and I would have hoped that he would have sent them second-day if not overnight, considering that the first set were the wrong ones, and the second set were screwed up.

Maybe they'll come today.

TJJ
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Old 01-26-2007, 04:22 PM
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Thumbs up Re: Disappointed....

Ok. The replacements just arrived. As Joe indicated, there were four buttons sent - two printed from the .AI file, and two printed from the .JPG. Two of them (I assume the ones from the .JPG) are printed on both sides, and have a blue tint on the rolling edge. The other two are only printed on one side. The first set appear to be 'truer' to the design; the others are slightly darker, but everything is still readable. Regardless, both sets are infinitely better than the first ones that triggered this thread.

Joe - thank you for taking care of this.

TJJ
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Old 01-26-2007, 04:52 PM
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Re: Disappointed....

Quote:
Originally Posted by TheJollyJoker
Ok. The replacements just arrived. As Joe indicated, there were four buttons sent - two printed from the .AI file, and two printed from the .JPG. Two of them (I assume the ones from the .JPG) are printed on both sides, and have a blue tint on the rolling edge. The other two are only printed on one side. The first set appear to be 'truer' to the design; the others are slightly darker, but everything is still readable. Regardless, both sets are infinitely better than the first ones that triggered this thread.

Joe - thank you for taking care of this.

TJJ
My pleasure- the BLEED on the edge- simple fix- take 220 grit sandpaper and lightly sand it off- takes a few seconds and you'll have a perfect white edge
In a few weeks we will have custom printed edges so maybe time fro some new ones
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