My CG set: solid ASM hotstamped

rikyky · #1 (**permalink**) 02-25-2007, 01:15 PM

Hi,

Juste received my ASM set, and i want to share my feedback and some pictures

First of all, I just want to talk about the delays i had encountered with Pokerchips; I buy the chips the 28th of December, and during 2 months I received a lot of emails from Pokerchips telling me they were sorry and finally, thay ask me to change one color because they weren't capable of hotstamping a DG color chip.
I was very upset so I said either they manage to complete the order, either they refund me.

I finally recevied my chips the 22nd of February (100 extra chips), and I really like them.

Here are some pics:

osumike11379 · #2 (**permalink**) 02-25-2007, 01:16 PM

Nice chips and colors

smoore · #3 (**permalink**) 02-25-2007, 01:19 PM

heh, ASM is nicer than me.

Someone tells me that they get a refund to their card minus artwork and setup fees.

iSPINX · #4 (**permalink**) 02-25-2007, 02:14 PM

colors look excellent, real classy

jldecarlo · #5 (**permalink**) 02-25-2007, 02:41 PM

Nice chips.

Probably not too much sympathy here for the delays. I was well over six months waiting for my ASM order. Of course, having read all the similar stories from the other CT members, I knew what to expect. If you didn't, then it's a bit harder to wait.

All in all, under two months isn't too bad for custom chips. Six weeks or so is the fastest I've ever heard about.

Anyway, don't stew about it. Use them and enjoy them.

L

joshuadalton · #6 (**permalink**) 02-25-2007, 03:17 PM

What colos are those? They look great by the way!!

imthatguy · #7 (**permalink**) 02-25-2007, 03:26 PM

Looks like DG Peach, DG Pink, Imperial Blue & Chocolate. Really nice, you should be happy that they did your order so quickly and that they didn't balk at your demands. I'm with smoore on that one.

Use 'em and love 'em!

rikyky · #8 (**permalink**) 02-25-2007, 03:50 PM

It's DG Peach, Pink, Imperial Blue and Chocolate.

I'm chocked reading what you say about Pokerchips, I found it extremly abnormal that that got huge delays and such bad customer relationship.

imthatguy · #9 (**permalink**) 02-25-2007, 04:00 PM

I guess you don't have much experience with ASM. They are a very reputeable company and have some of the best custom options in the home chip market. They are consistently busy and as these are a hand-made product they can't get made in a rush. 2 months is short by most standards. Really.

As for bad customer service - they've never been into hotstamping Day Glo colors. By nature, Day Glo chips are a weaker consistency and don't hold up to the pressure put on them by the HS process. I'd say that getting them done at all is a testament to their customer service.

Quote:

Originally Posted by rikyky

It's DG Peach, Pink, Imperial Blue and Chocolate.

I'm chocked reading what you say about Pokerchips, I found it extremly abnormal that that got huge delays and such bad customer relationship.

toblat · #10 (**permalink**) 02-25-2007, 04:06 PM

when I e-mailed them about the day glo thing they said that as long as it was on the A-mold you could get any colour you wanted, so I guess that's not really the case?