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Old 08-11-2007, 12:43 PM
jdunford's Avatar
jdunford jdunford is offline
World Series Champ
 
Join Date: Jul 2006
Location: Toronto
Age: 30
Posts: 5,123
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Problems with cashing out after inter-account transfers

To pay for group buy (GB) chips, one European GB participant sent me funds via PartyPoker (PP) inter-account transfer. The transfer went through ok, but when I tried to cash out the funds, I got an email from PP's "Investigation Team" informing me that my cash-out was under review because they "discourage" inter-account transfers for purposes other than funding someone's play on their site. In short, they refused my cash-out, and I'm stuck with money on PP that I can't withdraw! (NB: I'm Canadian, so it has nothing to do with my nationality)

My experience won't apply to a lot of you (as you're probably aware, PartyPoker doesn't allow US account holders anymore), but I was curious if anyone's had a similar experience on Bodog or FTP or P*, etc. Obviously, I'm not impressed. If I closed my account, I wonder if they'd let me have my money or not...

For detailed info, here are the emails they sent me:

Quote:
Originally Posted by alerts@PartyAccount.com
Dear Jeffrey,

While approving a cashout request of yours we see that you are cashing out an amount transferred to you by another player on our website via the Inter-Account Transfer feature.

Please note that the Inter-Account Transfer feature is a privilege for all Real Money Account Holders who wish to help their friends on the site who go broke, or want to convert Play Money Players to play for Real Money.

Using this feature for any purpose other than those mentioned above is not encouraged, so please write back to us with a clarification about the same for us to verify the cashout.

We thank you in advance for your cooperation and patience.
aravindr

Investigations Team
alerts@partyaccount.com
https://secure.partyaccount.com
Quote:
Originally Posted by alerts@PartyAccount.com
Dear Jeffrey,

Thank you for contacting us.

We wish to draw your attention to the fact that the “Inter Account
Transfer” facility is a privileged feature provided to our esteemed
players, so they may be able to play with the transferred funds, while
awaiting their deposits. Transfer of funds for any reason apart from
this is strictly not encouraged

Jeffrey, we are sorry to say that we cannot process such transactions.
In this case, we have to either put the funds back to your Poker Account
so that you could use the funds to play or transfer them back to the
account that made the Inter Account Transfer to your account.

Your cash out has been currently placed on a temporary hold. Any further
action on the same can be taken only after receiving a clarification
from you. We also request you to henceforth use the **Inter Account
Transfer** facility for the said purpose only.

For further information on Inter Account Transfer feature, please click
on the link below:

https://secure.partyaccount.com/inte...eraccounttrans
fers_termsandconditions.htm

We thank you for your patience and co-operation in this regard.

Contact us anytime, we are available around the clock to assist you with
your account related questions and suggestions.

Sincerely,

Priyanka
Investigations Team
alerts@PartyAccount.com
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