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03-09-2007, 11:36 PM
|  | Poker Spellcaster | | Join Date: Mar 2005 Location: NLHE cash table Age: 40
Posts: 1,245
Chips: 14,306.7 Bank: 0.0 Total Chips: 14,306.7 | | | TheChipLab help
I want to view the chips in TheCHipLab.com Design Lab, but I can't see them. It says that I must install Macromedia Flash Player version 7.0 or higher. I have installed version 9.0. I still can't see the chips, and I still get the error. (I have the same problem with viewing YouTube videos -- it says I need the higher version, but I have installed and I still can't watch many videos.)
Any help?
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03-10-2007, 01:37 AM
|  | World Series Champ | | Join Date: Sep 2006 Location: Aurora, CO
Posts: 3,327
Chips: 1,615.1 Bank: 0.0 Total Chips: 1,615.1 | | | Re: TheChipLab help
Quote:
Originally Posted by SpeakEasy  I want to view the chips in TheCHipLab.com Design Lab, but I can't see them. It says that I must install Macromedia Flash Player version 7.0 or higher. I have installed version 9.0. I still can't see the chips, and I still get the error. (I have the same problem with viewing YouTube videos -- it says I need the higher version, but I have installed and I still can't watch many videos.)
Any help? | What OS/Browser are you using?
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03-10-2007, 02:08 AM
| | Poker Spellcaster | | Join Date: Mar 2005 Location: NLHE cash table Age: 40
Posts: 1,245
Chips: 14,306.7 Bank: 0.0 Total Chips: 14,306.7 | | | Re: TheChipLab help
Quote:
Originally Posted by kmalsom What OS/Browser are you using? | Windows XP Home Edition, Explorer v6.0
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03-10-2007, 02:15 PM
|  | Creativity Alliance | | Join Date: Feb 2006 Location: Searching Age: 32
Posts: 5,815
Chips: 7,055.1 Bank: 0.0 Total Chips: 7,055.1 | | | Re: TheChipLab help
Email Chase, and see if he can walk you through it. He is extremely helpful and will even call you to work you through the process!
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03-10-2007, 06:23 PM
| | Poker Spellcaster | | Join Date: Mar 2005 Location: NLHE cash table Age: 40
Posts: 1,245
Chips: 14,306.7 Bank: 0.0 Total Chips: 14,306.7 | | | Re: TheChipLab help
Quote:
Originally Posted by joshuadalton Email Chase, and see if he can walk you through it. He is extremely helpful and will even call you to work you through the process! | Guess I'll give that a try.
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03-10-2007, 08:48 PM
|  | On the Bubble | | Join Date: Aug 2005 Location: Portland, OR
Posts: 91
Chips: 576.4 Bank: 0.0 Total Chips: 576.4 | | | Re: TheChipLab help
Hi Josh - I'm @ home right now...but I'm not really doing much (other than catching up on all the latest chiptalk buzz ha). I can help you from here. PM me your phone number and we'll see what the problem is.
Chase
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03-12-2007, 10:14 PM
| | Poker Spellcaster | | Join Date: Mar 2005 Location: NLHE cash table Age: 40
Posts: 1,245
Chips: 14,306.7 Bank: 0.0 Total Chips: 14,306.7 | | | Re: TheChipLab help
I'm not Josh, but I'm the one that needs assistance. I sent a message through the website, no response yet. Response by e-mail or on here is fine. Both the message above and the e-mail explain the problem.
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03-12-2007, 10:43 PM
| | On the Bubble | | Join Date: Aug 2005 Location: Portland, OR
Posts: 91
Chips: 576.4 Bank: 0.0 Total Chips: 576.4 | | | Re: TheChipLab help
Sorry Speakeasy - missed your email today. You can call me personally @ 503-849-9049 any time tonight (before about 10PM PST) or you can call 888-891-9705 to speak with one of my employees tomorrow between 9 and 5.
Thanks for your patience!
Chase
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