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Old 02-21-2007, 01:03 PM
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palmimports palmimports is offline
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Re: Paulson World Chips Quality Issues?

Quote:
Originally Posted by ScottGunn911
Thank you for the welcome! This place is great, wish I had found it a lot sooner!

I have a difficult decision to make, and no time to make it so it seems.


I really disagree with the post:
"In that first link I posted, a "newb" made a very nice summary of the discussion... in case you didn't get that far, here's a link directly to that post:

http://www.chiptalk.net/forum/464899-post157.html"


IMHO, Paulson got it's high quality reputation by putting out high quality product. I have read on several vendor sites how Paulsons are made to the highest tolerance standards for weight, thickness, etc, AND how these chips are made on the same machines by the same people, on and on.

Never saw anything about this on the retail sites, just how they are the highest quality.

They can put whatever sticker they want on it, use whatever colors they want, and none of it matters if they can't make the most basic characteristic of the chip up to minumum standards.

I don't think any of this is arguing about if this is a flaw, I think it is more of how big of a flaw and to what extent we as consumers will put up with to avoid the hassle of returning and getting a replacement set. I actually think the new guys post is absolutely backwards, we PAY for the highest quality chip as advertised but don't recieve a chip that meets the claim, therefore we are not getting what we paid extra to get.

I believe that it has been argued about and twisted so much that the very simple fact of cost vs. quality vs. claim was lost. I was upset when I saw it and posted a fast post without searching first, but have calmed down and researched the issue level headed (I think). I don't think that expecting the chip to be flat, and maybe even flatter than others is unreasonable considering the price and hype.

Either that, or I am totally wrong and completelly missing the point, haven't decided yet.
We could be good friends LOL--- I agree totally and started the warped Paulson thread awhile ago-
It all comes down to " acceptability by the end user".

( using the compression chips we sell as an example)
Some people by my product because its priced reasonably-and they dont expect perfection-- they get good value for their money.
The chips stack perfectly- the color choices are limited- the fit/finish isnt perfectly honed- but its a good chip- well made- and a value
SOME people say- I would rather pay twice as much and buy the best- so they spend their money on, say Paulsons. There should be NO reason to ever think these chips wont stack- if they dont stack perfectly- then theyre warped. Theres no " in-between" here- theyre either TRUE or theyre not.

The person buying the chips posts pics- proud of his new purchase- and everyone says " nice chips"

Then someone comes out and says- hey- wait a moment- those chips are warped.
Then others say- well theyre not badly warped-- on and on and on- and the chips slowly become " accepted by the end user"

It doesnt change the fact theyre not getting the quality that has been shown to be achievable in the past- as evidenced by TRUELY made Paulsons-

Then we find the chips are now outsourced to a different country where labor is cheap- theres probably NO EPA to control pollution etc ( remember when IBM moved to Mexico to avoid EPA guidelines and polluted the crap out of every square inch around their plant)

Bottom line is: if I am spending my money for the BEST of the BEST- I dont accept a warped poker chip- I dont accept my ceramics printed off-center-

Not interested in guarantees, warranties, refund policies- make the product the way youve made it in the past and dont try and stick it to me with inferior quality-- I wont accept it.

If others DO accept it- then it becomes the norm, and down the road it will be rare to find a non warped poker chip.

This isnt rocket science-its machine work, tolerances and accuracy. ALL achievable.

So, if I see your post about your new XYZ ceramics or Clays- and I see theyre warped, the colors are bleeding, the images off centered-- expect me to say..
" hey- they didnt quite come out too good now did they" instead of " nice chips"
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