I read thru all of the comments on the two InPlay Clay threads, and got quite a bit of feedback. Thanks to all that posted.
First off, my apologies for coming across as paranoid about competing vendors logging in anonymously and slamming our chips. From what I've read on this board, it seems I was prejudicing the bulk of posts when my fears are more like a small exception to the normal posts. There is a lot of honest (albeit no mincing of words) and meaningful posts in there. I've seen other boards, in other industries, and it's pretty bad on some boards. Obviously, it's wrong for me to jump to conclusions on this board and it's members, when I'm so new to it.
Secondly, I apologize about the photos on our site. We do these in house currently, but after reading thru your comments, we will definitely explore ways to improve our photo quality and contrast. Our site can be a bit confusing sometimes, so I wanted to add a link to what I believe are some clearer images of these chips
http://www.buypokerchips.com/inplay-...oker-chips.htm. You can click on each individual chip to get a blown-up view. Let me know if these are better images (also if you were unable to find them before).
I just wanted to let you know that we're listening. While some of you may like or dislike elements of our chips, the manufacturers we utilize, or the markets we target, knowing your strongly held personal preferences helps to inform us on the larger poker playing population. We may not always give you exactly what you're looking for at the price you're looking for, but we believe we are making good progress in the high-end poker chip market. We're very encouraged by the willingness of the manufacturers we partner with on our high-end chip lines to constantly improve their products, as well as their flexibility and willingness to give the consumer market whatever it wants. Not all manufacturers are willing to do this, nor even seem to care.
Above all, we understand very well that you'll buy whatever you want, not whatever we want to sell. We're never content to rest on our laurels.
It's a good time to be a poker chip nut. We'll keep you posted.
-Stephan
